Last Updated: [08/12/2024]
Exemplar Computer Trading Limited (“we,” “our,” or “us”) is committed to protecting the privacy of our customers, visitors, and users (“you” or “your”). This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information when you visit our website or use our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect various types of information from you, including:
- Personal Information: This includes your name, email address, phone number, mailing address, and any other information you provide when you contact us, register on our website, or use our services.
- Payment Information: If you make a purchase from us, we may collect payment details, including credit card information, billing address, and transaction history.
- Technical Information: We collect information about your device and browser when you visit our website, including IP address, browser type, operating system, and device identifiers. We also collect information about how you interact with our website, such as pages viewed, links clicked, and the time spent on our site.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to recognize your browser and remember certain information. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: To process your transactions, manage your account, and deliver the products and services you request. We also use your information to improve our website, products, and services.
- Communication: To communicate with you about your account, respond to your inquiries, provide customer support, and send you important updates or promotional offers.
- Marketing: To send you marketing communications, such as newsletters, promotions, and special offers that may be of interest to you. You can opt-out of marketing emails at any time by following the unsubscribe instructions in the email.
- Security and Compliance: To protect our website, services, and users from fraud, unauthorized access, and other security risks. We also use your information to comply with legal obligations and enforce our terms and conditions.
- Analytics: To analyze and understand how users interact with our website and services, helping us to improve our offerings and user experience.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, or providing other services on our behalf. These service providers are required to maintain the confidentiality of your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena, court order, or government investigation.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
- Protection of Rights: We may disclose your information to protect our rights, property, or safety, as well as the rights, property, or safety of our users, employees, or others.
4. Your Choices and Rights
You have certain rights regarding your personal information, including:
- Access and Correction: You can request access to the personal information we hold about you and request corrections if any information is inaccurate or incomplete.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations or legitimate business purposes.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.
5. Data Security
We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. International Data Transfers
As a company based in Hong Kong, your personal information may be transferred to and processed in countries other than your country of residence. By using our services, you consent to the transfer of your information to these countries, which may have different data protection laws.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of our website or services after the changes take effect constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Exemplar Computer Trading Limited
Flat B 20/F, Tower B, Billion Centre 1 Wang Kwong Road, Kowloon Bay Hong Kong
computer@exemplar-holdings.com